I have experienced several instances of system crashes as a result of a known incompatibility between BIOS, ACPI and Windows XP. This is a documented issue and according to Microsoft, is to be fixed at the BIOS manufacturer level.Why is it that I already think I know the response from Gateway regarding the above?
The following linked article explains the issue, the reasoning behind it and the solutions recommended by Microsoft.
My question is whether Gateway has any plans to offer BIOS upgrades that support the modifications discussed in order to increase system stability for older computers running Windows XP, or if backward compatibility was not to be extended to systems as old as mine (purchased in mid-1999).
Sent via the Gateway online "E-Mail a Tech" form: