Although when I was hired I understood a good portion of my job would be technical support issues and the like, I was a bit too optimistic that it would not transfer into a majority situation. Over the past month I have been diagnosing several issues with our network and websites. Today alone I had four different conversations with the Network Operations Centre that manages our T-1 circuit. I had to research and learn what a T-1 Multiplexer was and learn how to reconfigure it. I am still not done either because I am having trouble accessing the DHCP server to reconfigure it as well. Oh, well. It keeps everyone happy which keeps those direct deposits a flowing.